How to fix the problem 'Outlook does not close' - Spiceworks.
Out of the blue, outlook wont open in normal nor safe mode, always says "Microsoft Outlook has stopped working" then closes itself. I have about 10 email accounts setup, which include two proper exchange for work obviously , one hotmail because you need one to use windows , and all the rest gmail private.
I probably have k of emails in the inboxes and sent items, as that where I leave them so I Can easily find them using the search function. I have wasted so many man hours due to outlook bugs and problems if there was an alternative, I would be using it. Step 1, delete the OST file s. IT is going to take days to download them again.
It would be great if you could just rename them to. Anyway, didnt help. Now I have days of downloading to look forward to, if I can get outlook working again. Step 2, repair pst files. This requires finding, then running scanpst. I found no less than 3 copies of this, so I can only hope I have the right one. Frustratingly, after you scan one file, the program closes itself, so you have to find it and run it again for each file.
As the start menu search thing doesnt allow you to recall last command, so top tip is to open a cmd box and enter the above command with double quotes around, then you can use the up arrow to re-launch. In my case, after 40 minutes of work it only found "Minor inconsistencies", which I chose not to repair due to the high likelihood of it destroying my life further than it already is.
All the pst files were last modified about 8 months ago, which makes no sense. Also, why are there pst files when all my accounts are, and have always been, imap or exchange no pop? Step 3. I dont like macs particularly , but in my 4 mac years, I had relatively few issues with mac mail, and it has that AMAZING feature that it shows all your inboxes as one inbox.
This would save me hours a week, as every half hour I have to find, and open 10 sub inboxes to check each one in turn. I must be crazy to continue like this. I have found in the past microsoft support to be "have you switched it off and on again" with the mantra "create a new profile, and call us back in a week" even for web apps!
No, I want to fix it in my profile. Call me old fashioned, but I don't want to have to spend a week reconfiguring outlook with all my accounts, address books, signatures Which I have no backup , preferences and countless hours of pain. I dont even know what half the account details are domains, servers, ports, ips, passwords. I have never seen an option to back this stuff up. My big worry is my contacts.
I put all my vital contacts, which are my private and business life, in my hotmail account. If outlook somehow corrupts or deletes these, and syncs this back to hotmails servers, I am completely stuffed. So in desperation I but the bullet and created a new profile via the mail control panel app thing, then set it to "prompt for profile". Now when I try to start outlook, it simply hangs tried leaving it overnight on "loading profile". This time it does not crash. So looks like outlook is completely broken.
What options are left? Reformatting the HD, and reinstalling configuring all my apps is probably 5 days of work.
I dont have 5 days. I need help. In deeper desperation, I tried the office "online" complete repair option. I am guessing this re-downloads the app as it took a while the quick repair took about 5 seconds. Now I can launch outlook and it asks which profile I want. Great, outlook is back. But if I select my profile it stops working again. I spent a hour finding and setting up my accounts again, which is always difficult with two factor authentication.
Most accounts are now working, with some problems. In one of my accounts I cant delete any mails, and in others I get all broken links for mails which worked before. What was lost was view preferences, favourites, list columns, contacts views etc.
Having found a working workaround to the issue which killed both outlook and my profile, and repaired outlook and created a new profile, I have hit the same problem again. When I add my second MS exchange account a proper paid for one for my company , it has cause outlook to fail ,and corrupted my profile yet again.
So it seems that MS has a Major bug when adding exchange accounts. When I try to add the account in outlook, it says "outlook has stopped working This is on a brand new install and profile, with only a hand full of other accounts added, and a fraction of the total emails I had before. So I did the workaround to the bug that MS has not fixed for some years, and added the account via the mail thing in the control panel.
Now outlook crashes as soon as I open it. So have now wasted 3 days trying to get outlook working, with no help or support. A MS support engineer took control of my computer, and did all the steps I have previously done, and got the same result - after a repair etc. With these Microsoft add-ins disabled, I can finally add my third hotmail account without instant crashing. I have lost social connector, sharepoint, etc.
Unfortunately, the MS technician could not answer this, nor can anyone on the forums so far. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect.
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Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Details required : characters remaining Cancel Submit Answer A. There are several possible causes to the issue.
This can range from corrupted add-ons, missing essential Office files, and the like. We suggest trying the steps the OP took to see if it resolves the issue.
If it doesn't, please check this support article for instructions on using OffCAT , a tool that detects Office issues and gives recommended fixes based on the findings. Also, please update your Office suite to the latest version to install new features and bug fixes. For instructions, please click here. Was this reply helpful? Yes No. Sorry this didn't help. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook.
I can open word and other office programs. Anyway, there isn't, so now to spend time trying to fix till it fails again. Step 4. Repair office. Strangely, in "uninstall or change a program" i have office listed twice, once as "Microsoft Office - en-us" "Microsoft Office ProPlus- en-us" Both have the same install date.
Which one is mine? I tried the first one. I did a quick repair. No luck. Step 5. I guess we really are on our own when outlook fails catastrophically. So I have no option but to start again from scratch with a new profile. I have the same question Report abuse. Details required :. Cancel Submit. In reply to Joanna Rawbone's post on April 24, Hi Joanna, There are several possible causes to the issue.
- Cannot start Outlook in Windows 7 or 8 - Outlook | Microsoft Docs
Did you /13350.txt an Outlook not responding error? Is Outlook stuck on a screen that simply says "Processing"? Or does Outlook freeze or stop working when you're opening a file or sending an email message?
There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming. If Outlook stops responding at a screen that says "Processing," you can close Outlook, start it in safe mode, then close it and open it normally to fix the problem.
In Microsoft outlook 2016 has stopped working windows 7 free 10, choose Starttype Outlook. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. If those steps don't work, see Need additional help? Some things you do in Outlook ask for confirmation. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that.
If you don't choose an option on that dialog box, Outlook won't let you do anything else. Check for open dialog boxes. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. Check the status bar at the bottom of the screen.
If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. Outlook works best when it's up to date. We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly. To install the latest Windows and Office updates, see Install Office updates.
Repairing your Office programs can resolve issues with Outlook not responding or freezing. Errors in Office files are repaired automatically.
Нажмите чтобы узнать больше Control Panelchoose Programs and Features. In the list of installed programs, right-click Microsoft Office or Microsoft Officeand then choose Change.
EXE is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook microsoft outlook 2016 has stopped working windows 7 free files and repairing errors. Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. In Windows 10, choose Start. Type Control Panel and press Enter. Microsoft outlook 2016 has stopped working windows 7 free an email address and a password for the primary email account you use in Outlook and then walk through the steps to create the profile.
Once the profile is created, on the Show Profiles dialog, choose Prompt for a profile to be used. If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile.
If you're microsoft outlook 2016 has stopped working windows 7 free issues with Outlook as part of a Microsoft for business subscription, we can diagnose and fix several common Outlook problems issues for you. If our automated tool can't fix /5914.txt issue, you aren't using Microsoft for business, or you'd like to talk to support, you can contact the Answer Desk. Let us fix your issue Automatically diagnose and fix Outlook issues. Need more help?
Contact the Answer Desk. Outlook not responding, stuck at "Processing," stopped working, or freezes. Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback?
The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped.
Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. Thank you for your feedback!
- Microsoft outlook 2016 has stopped working windows 7 free
I recently upgraded office on our Thin Client Terminal Servers from to Microsoft Outlook is working fine for almost all users except 2 people who are getting error message "Outlook has stopped working".
Outlook works fine in for these 2 users, however they get the error message when logging into outlook Will this be an issue when all versions are automatically upgraded to ? What can be done to resolve this issue? Repair Office from the Control Panel. Sometimes add-ins can conflict with Outlook. Starting Outlook in safe mode , which starts Outlook without add-ins loaded, can tell you if an add-in is the problem. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files.
These files occasionally might become corrupted. You can run the Inbox Repair Tool scanpst. Repair Outlook Data Files. Perform a clean boot. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10, Windows 8. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot.
If the issue persists, I'd like to confirm the current version of the Outlook desktop client they use. Monthly Channel Was this reply helpful? Yes No. Sorry this didn't help. Then for the answer. I ready follow all the steps you mentioned before postong my question on the forum. Let me describe our setup for you. Maybe you will understand it better. We have 5 This clients servers running Citrix XenApp serving staffs. I upgraded the office to on all the 5 terminal servers. All staff are Ok with the outlook except two staffs.
When they click on the outlook icon, the error message that get is Microsoft Outlook had stopped working. I deleted their outlook profile and recreated it but still. When I open the outlook in a machine with office, it works fine. The problem comes only on any computer with office Can you provide other solution. As I mentioned above, please provide the current version of the Outlook desktop client they use.
Monthly Channel Version Build You may compare the version of Outlook two users have and others have. Meanwhile, you may check the Winodws update on the two problematic users' PC. Choose where you want to search below Search Search the Community. Outlook works fine in for these 2 users, however they get the error message when logging into outlook Will this be an issue when all versions are automatically upgraded to ?
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Hi Emma, Please let the two users try the following: 1.
Repair Outlook data files. Exit Outlook to use the Inbox Repair Tool. Visit the links below for instructions Repair Outlook Data Files.
Meanwhile, please capture a screen shot of the error message for analysis. Thanks, Lance. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Hi Emma, Do my suggestions above work for you? Looking forward to your updated. Hello Lance Then for the answer. In reply to EmmaOA's post on April 19, And the screen shot of the error message for analysis.
This site in other languages x.
